Service Improvement Annual Survey

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Overall, how satisfied are you with our services?

Additional comments

How likely are you to refer/continue to refer clients to us?

Please specify the reason(s) for your selection above

What do you think we do well?

What do you think we could improve on or do better?

What services do you wish we provided that are currently not available?

If there is one thing we need to know about your role– what would it be?

E.g. I need to ensure that the client’s account never goes into deficit, etc.

Are there any other comments you'd like to share?

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